MY PACIFIC REWARDS

Terms & Conditions  -  EOSS Campaign from 14th June 2025 to 27th July 2025

EOSS 2025 at Pacific Mall, Tagore Garden, Pacific Mall NSP- Pitampura, Pacific Outlet Mall, Jasola, Pacific Mall Dehradun, The Mall of Faridabad, Mall of Dehradun will commence at 11:00 AM on 14th June 2025 and end at 10:00 PM on 27th July 2025.  To participate in the campaign lucky draw, customer must spend a minimum of Rs 50,000 and upload their bills at Pacific Malls App.

Any customer who shops between the campaign dates is eligible for Gift Vouchers and stands a chance to win grand prizes. My Pacific Rewards (MPR) desk timings will be 11:00 AM – 8:00 PM.  

 

1.      Three lucky winners in each mall will be selected through computer-generated program and results will be announced at the end of this campaign. Decision of the management shall be final and binding.


2.      The prizes will be awarded as follows:

1. The first name generated will receive the 1st prize.

2. The second name generated will receive the 2nd prize.

3. The third name generated will receive the 3rd prize

Note: Images depicted in newspapers, social media, or any marketing materials are for illustrative purposes only.



Mall Name

Prizes for Lucky winners

Winners

Pacific Mall, Tagore Garden

Mega shopping from home center

1st Lucky winner

Royal Enfield Hunter 350 Bike

2nd Lucky winner

Shopping from Lifestyle

3rd Lucky winner

Pacific Mall NSP- Pitampura

Shopping from Shakuntlam 

1st Lucky winner

Royal Enfield Hunter 350 bike

2nd Lucky winner

Shopping from Lifestyle

3rd Lucky winner

Pacific Outlet Mall, Jasola

Grand shopping from Urban Ladder

1st Lucky winner

Mega shopping from Lifestyle

2nd Lucky winner

Shopping from Urban Ladder

3rd Lucky winner

The Mall of Faridabad

Mega shopping from home center

1st Lucky winner

Royal Enfield Hunter 350 Bike

2nd Lucky winner

Shopping from Lifestyle

3rd Lucky winner

Pacific Mall Dehradun

Royal Enfield (STD) Bike

1st Lucky winner

Honda Activa 125 Scooty

2nd Lucky winner

Shopping from Armani Exchange

3rd Lucky winner

Mall of Dehradun


TVS Apache RR 310 Bike

1st Lucky winner

Royal Enfield (STD) Bike

2nd Lucky winner

Honda Activa 125 Scooty

3rd Lucky winner




1.   Bill for daily shopping winners to be uploaded within 7 days of the bill date over Pacific Malls App.

2.      Highest shopper of the day wins exciting gifts/shopping vouchers as per details shared at the MPR desk*.

3.      For the daily highest shopper evaluation, each mall's shopping amount will be considered separately for the customer.

4.      Shopping amounts from multiple Pacific Malls cannot be combined for daily prizes.

5.      Duplicate, manual, incomplete, tampered and altered bills will be rejected. No manual bills will be accepted. 

6.      CDIT brands will be considered at 50% of the bill value for the campaign evaluation. Shopping bills of CDIT products like luxury items such as watches, jewellery, home furnishing and electronics will only be accounted for 50% of the bill value. 

7.      During the campaign, customers can earn upto 2x points on each shopping bill.

a.      Bills/invoices dated Monday and Friday, once uploaded on the application, will earn 2x points pertaining to their membership slab. Example

                                                              i.      Insider members: 10% (instead of 5%)

                                                            ii.      Influencers: 14% (instead of 7%)

b.      Bills/invoices dated Saturday and Sunday will earn 1.5x points. Example

                                                              i.      Insider members: 7.5% (instead of 5%)

                                                            ii.      Influencers: 10.5% (instead of 7%)

c.       Shopping bill uploaded during this campaign from CDIT brands will only be eligible to get 2% irrespective of any slab/mall or dates.

 

8.      In case of gift distribution, the TDS rate will be collected from winner on the purchase value of gift as applicable under Section 194R of the Income Tax Act at every time, irrespective of the income tax bracket of the winner. The TDS rate will be higher if winner has no Permanent Account Number (PAN). 

9.      In case of lucky draw/quiz show/games/betting, the TDS rate will be as applicable under Section 194B of the Income Tax Act. All prizes are subject to Indian tax laws and are in compliance with prevailing laws and regulations. Any tax liability arising from the prize won shall be borne by the winner alone.  

10.  Applicable TDS Amount needs to be paid by the customer before collecting the gifts /vouchers by RTGS/ DD / NEFT addressed to the Pacific Group. 

11.  Customer is liable to pay the RTO and Insurance charges whatever applicable.

12.  All prizes are non-transferable to a third party and are not exchangeable once issued. 

13.  Employees of PDCL/PMSPL and other Pacific Group divisions, mall tenants, and their families are not eligible to participate in the campaign. 

14.  The decision of management is final and conclusive in all circumstances and no correspondence will be entertained. The management reserves the exclusive rights, to withdraw the campaign with immediate effect by announcement of the same without any liability in respect thereof. 

15.  In case of any dispute with regards to this contest or terms & conditions of the campaign, the management’s decision will be final and binding and no correspondence will be entered into. 

16.  Disputes, if any are subject to Delhi Jurisdiction only. 

17.  Other general terms & conditions are applicable. 

18.  Gifts and vouchers are subject to availability.

19.  Individual brand's terms & conditions are applicable on vouchers. 

20.  Daily winners will be announced every week.

21.  Customers are required to retain the bill to claim prizes. No proof would ascertain no prize.

22.  All gifts have to be collected by shoppers, no proxies are allowed to collect the gifts.

23.  Invoices/membership account shopping amount of family members cannot be clubbed for gifts.

24.  Customers will not be allowed to split bills in any of the shopping carts. Only clubbing of bills will be entertained. Any customer who violates these terms and conditions and is willing to split bills will be disqualified from participating in the campaign.

25.  To avail daily gifts, bills of any date apart from the campaign will not be accepted.

26.  Jewelry instalment receipt will not be accepted only final product bill will be evaluated for the points and campaigns prizes.

27.  All the winners will have to show their bills and Government photo ID proof to collect the gifts.

28.  Pacific will not be responsible for any upgradation, replacement or change of the products and vehicle.

29.  Each customer is eligible for only one gift/voucher per mall during the entire campaign duration

Note: List of CDIT brands.



Pacific Mall, Tagore Garden

Pacific Mall NSP-Pitampura

Pacific Outlet Mall, Jasola

The Mall of Faridabad

Pacific Mall, Dehradun

Mall of Dehradun

Rado

Reliance Digital

Caratlane

Unicorn

Futureworld

Croma

Rama Watch Boutique

Kapoor Watch

Bluestone

Reliance Digital

Samsung

Mia by Tanishq

Unicorn

Giva

 

Orra

Ethos

Giva

Croma

Mia by Tanishq

 

Caratlane

 

Kisna

Apple

Swa Diamond

 

Bluestone

 

Kundanmala Jewelers

Ethos

Tissot

 

Wakefit

 

Bluestone

Samsung

 

Giva

 

Caratlane

 

 

 

Orra

 

 

 

Home center

 

 

 

 

 

Bluestone

 

 

 

IRIS

 

 

 

Mia by Tanishq

 

 

 

Giva

 

 

 

 

 

 








My Pacific Rewards - Terms & Conditions

  • Open to individuals aged 18 or above.
  • There is no membership fee for registration to My Pacific Rewards.
  • Member’s mobile phone number would be his/her unique identification number for the membership.
  • A member cannot have more than 1 account. One number per member will be considered authentic account.
  • All details are mandatory for registration in the program. My Pacific Rewards assures complete privacy of your personal data and your mobile number. It will not be shared with anyone without permission.
  • Maximum issue of vouchers will of Rs 10,000 in a day for a particular customer and any customer can avail maximum vouchers of Rs. 3,000 of one brand in a month.
  • Complimentary vouchers will be at sole discretion of Pacific malls which can be changed without information.
  • The customer needs to show / send bills latest of last 7 days. Bill prior 7 days will not be considered.
  • Bills will be evaluated within 72 hours.
  • Once you have reserved the voucher, collect them within 4 days after that system can cancel the reserved voucher anytime.
  • Upon successful Registration to My Pacific Rewards, members accept that the membership is governed by these term & conditions and may be amended from time to time.
  • Once the vouchers have been issued from MPR desk will not be taken back in any manner.
  • My Pacific Reward will not be held responsible for any terms & conditions issued by stores.
  • There will be exciting redemption offers for reward points on a time to time basis. Current program structure is tier based and the customer will be upgraded to tiers based on cumulative purchase.
  • Members can earn or redeem their points at any Pacific Malls.
  • Your slab will be evaluated as per the parent mall. Parent mall is defined by the first bill uploaded location. Example If you have uploaded first bill in your account from Pacific Tagore garden, your parent mall will be allocated Pacific Tagore garden, however if you shop next from Pacific Dwarka D21 then your points will be evaluated as per Dwarka mall slab. Once you cross the accrual stage then the earned points will be clubbed with the cumulative usable points.
  • Shopping bills from CDIT brands such as premium watches, jewelry, home category and furnishing, electronics will only be accounted for 2% of the bill value across membership slab. (Example – If Influencer member submit bill worth Rs 20000 of Croma, his earned points will be 2% of 20000 instead of 7%)
  • Jewellery instalment receipt will not be accepted only final product bill will be evaluated for the points.
  • The membership points, benefits and privileges are non-transferable and may only be used by the member.
  • Benefit will only be evaluated as per parent mall.
  • Points of different members cannot be clubbed.
  • Gifts and vouchers are subject to availability.
  • My Pacific Rewards does not make any representation or warranty as to quality or suitability of the gifts/ rewards in any manner.
  • My Pacific Reward management will not be held responsible for any transactions made on a lost or stolen membership.
  • My Pacific Rewards management reserves the right to cancel the membership or to cancel or amend any provision offered as part of the My Pacific Reward at any time without prior notice.
  • My Pacific Rewards shall not be liable for points which were accumulated inaccurately as a result of technical malfunctions, operator fault, member misconduct or any reason beyond the control of My Pacific Reward.
  • The use of My Pacific Reward and associated benefits are deemed to be and acceptance of My Pacific Rewards terms and conditions.
  • The management reserves the right to terminate the membership with all points forfeited without prior notice. If the member: -

  • Breaches any membership terms and conditions.
  • Behaves in an unruly manner while in Pacific Mall premises.
  • Member found collecting bills from the store.
  • Uploading any other customer bill.
  • Having multiple MPR accounts
  • Tries to collect voucher on behalf of some other customer

  • My Pacific Reward reserves the right to amend benefits and privileges, terms & conditions of this agreement and benefits from time to time without prior notice. The decision of management shall be final and conclusive in the event of any dispute.
  • Members can check for their points in the mobile application under “Reward” section.
  • Membership constitutes permission for My Pacific Reward to use the customer’s name and comments for promotional purposes in any media without any compensation whatsoever.
  • My Pacific Reward shall not be liable for any loss over damage whatsoever that may be suffered or any personal injury that may be caused as a result of participation in the program or using the points/gift/rewards.
  • Retailers and their staff are not allowed to enrol themselves as member.
  • Only member is entitled to collect vouchers from MPR desk by showing government photo ID proof. Vouchers will only be provided if the ID details matches with details provided to the My Pacific Reward Program which includes (Name and Photo).